Support

FAQs, datasheets, manuals and our customization workflow.

How we work

Customization Workflow

Tell us your need

Application, voltage, capacity, environment, certifications.

Engineering review

Our engineers evaluate feasibility and propose a draft design.

Quotation

Detailed BOM, lead time, MOQ and tooling fee.

Sampling & testing

First samples + report. Iterate until you sign off.

Mass production

Production scheduling, in-line QC, packaging.

Shipping & service

Global logistics, after-sales tickets, RMA.

Battery Sizing Calculator

Estimate the battery capacity needed for your device or storage system. (Interactive logic to be wired up later.)

Operating voltage (V)Average current draw (A)Required runtime (h)Depth of discharge (%)

结果输出占位:`Recommended Capacity ≈ -- mAh`

Downloads

Datasheets, manuals and certifications.

BLUS ENERGY Company Brochure (PDF)
2.4 MBDownload
Lithium Polymer Battery Datasheet (PDF)
1.1 MBDownload
LiFePO4 Battery Datasheet (PDF)
1.3 MBDownload
Household ESS User Manual (PDF)
3.6 MBDownload
100kWh BESS Spec Sheet (PDF)
2.1 MBDownload
Solar Hybrid Inverter Manual (PDF)
2.9 MBDownload

Help center

Frequently Asked Questions

How do I request a quote or sample?

Fill in the form on the Contact page or email us at info@blusenergy.com. Please include voltage, capacity, dimensions, usage scenario, target certifications and required quantity. Our engineers will respond within 24 hours.

What is the minimum order quantity (MOQ)?

Standard cells: MOQ 500 pcs. Customized battery packs: MOQ 100 pcs for prototyping, 1,000 pcs for mass production. Smaller quantities can be discussed.

Which certifications do your products carry?

IEC62133, UN38.3, MSDS, CE, RoHS, UL2054, UL9540, IEC62619, KC, BIS, PSE, CB, ISO9001, ISO14001. We can also arrange additional certifications on request.

How long does sampling and mass production take?

Standard products: 7–15 days. Customized packs: 15–25 days for samples, 25–45 days for mass production (depending on certification and tooling).

What is the warranty?

12 months for consumer cells, 24 months for industrial packs, up to 10 years for energy storage systems (subject to project scope).

Do you provide installation / commissioning for ESS?

Yes. For BESS and household storage we provide installation manuals, remote training, on-site commissioning (paid) and 24/7 ticket support.

Need a customized battery solution?

Tell us your project requirements, and our engineers will reply within 24 hours.